At Heidi Wanderer, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and travel-related services.

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Details: such as your name, email, phone number, and billing information.

• Booking Information: including reservations, travel preferences, and service details.

• Technical Data: IP addresses, device type, and browsing activity when accessing our website.

• Communication Records: any correspondence or inquiries made with our team.

2. How We Use Your Information

Your information may be used to:

• Process and manage bookings, reservations, and travel services.

• Provide customer support and respond to inquiries.

• Improve the functionality and performance of our website.

• Process secure payments and transactions.

• Send promotional offers, travel updates, or marketing content (with your consent).

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

• Trusted service providers (e.g., hotels, travel partners, or payment processors) to deliver the requested services.

• Legal authorities if required by law or regulation.

• Business partners strictly for fulfilling travel-related services.

4. Data Security

We apply reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. While no system is completely secure, we continuously work to safeguard your data.

5. Data Retention

Your information will be retained only as long as necessary to provide services, comply with legal obligations, or resolve disputes. When no longer required, it will be securely deleted or anonymized.

6. Your Rights

You have the right to:

• Access and review your personal information.

• Request corrections or updates to your data.

• Request deletion of your personal information, where legally applicable.

• Withdraw consent for receiving marketing communications.

7. Opt-Out Instruction

If you no longer wish to receive promotional emails, newsletters, or marketing messages from Heidi Wanderer, you may opt out at any time by clicking the “Unsubscribe” link in our emails or contacting us directly. Your request will be handled promptly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review their policies before sharing any personal data.